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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kennedy Jones

October 23, 2024

5  out of  5
rating by Kennedy Jones
"This place is great! I got a plan set up so easily and quickly with the help of Emily Jones. She was so kind and accommodating:)"
We responded:
"Thanks for letting us help out with your life insurance needs! Emily does a great job with customers and we appreciate your business!"
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Keith Barnes

October 23, 2024

1  out of  5
rating by Keith Barnes
"Not very happy with the agent Caleb at this location.. I specifically told him exactly what I needed and was quoted incorrectly. I requested a quote for full coverage and received a quote for liability only. I also informed him prior to getting the quotes I need this correct due to my up coming renewal with GEICO. I am not happy and I’m shopping around at the last minute for quotes. Just ridiculous."
We responded:
"Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and inconvenience caused by the incorrect coverage information provided by Caleb. We understand how stressful it can be to secure coverage at the last minute. We would like to clarify that, as you mentioned, no coverage was bound and no payment was taken. This means you still have the opportunity to arrange the necessary coverage without any financial loss from our end. We take full responsibility for the mistake and are actively reviewing our processes to ensure such errors do not occur in the future. Additionally, we will be providing further training to our staff to prevent similar issues and improve our service quality. We value your business and would like to make things right. Please feel free to contact us directly so we can assist you promptly in finding the appropriate coverage. Again, we apologize for any inconvenience this may have caused and appreciate your understanding and patience."
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Acacia teemm

September 6, 2024

5  out of  5
rating by Acacia teemm
"Made the switch from Progressive BACK to State Farm and it feels good to be “home”. Hutch was such a southern gentleman. He was very patient with me as I asked all the questions and he was diligent about making sure all of my information was correct before I signed anything. It felt like I was being helped by my buddy. Setting up my auto and life insurance felt less stressful with his help. Thank you 🌻"
We responded:
"Thank you so much for allowing us to help with your auto and life insurance needs! We appreciate your business Acacia!"
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Fanny Moda

August 9, 2024

5  out of  5
rating by Fanny Moda
"Thank you guys I really appreciate"
We responded:
"Thanks for allowing us to help, we appreciate your business!"
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Daniel Lopez

August 5, 2024

5  out of  5
rating by Daniel Lopez
"I was shopping for a new quote on my car insurance, Hutch Swafford was very helpful, and I was able to save $72 on my new quote. Thank you for all the help Hutch."
We responded:
"Thank you for allowing us to help out with your insurance needs, we appreciate your business! Please let us know how we can continue to serve you in the future. "
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Erica Vazquez

August 5, 2024

5  out of  5
rating by Erica Vazquez
"Today I was assisted by Hutch from Conner's team and he did a fantastic job in finding me a great rate on car and life insurance! Hutch was very personable and patient. He took the time to explain the policies and even spoke with the insurance company I was leaving to end my policy with them. Hutch is definitely an up and coming star with State Farm!!"
We responded:
"Erica thank you so much for the great review, Hutch does a great job with customers! We are very passionate about helping out customer with their life insurance needs! Please let us know how we can continue to help with your instance needs in the future. "
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Yu Mike

July 26, 2024

5  out of  5
rating by Yu Mike
"Emily was fantastic to work with. She patiently walked me through getting a Tesla policy. I would recommend her and the Conner Minesinger team to anybody looking for insurance."
We responded:
"Thanks so much for taking the time to leave us a review. Emily does a great job with our customers and we appreciate your business!"
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Kim Gardner

July 15, 2024

5  out of  5
rating by Kim Gardner
"It was a joy working with Emily on switching our home insurance from a competitor. I highly recommend her for all your insurance needs."
We responded:
"Kim, thanks for taking the time to let us know about your experience at our office. Emily does a great job with customers and I am glad we were able to help. Thank your for your business and we look forward to serving you for years to come!"
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Serena Smith

July 12, 2024

5  out of  5
rating by Serena Smith
"Words can't express my gratitude to Caleb for his support. Over the last two months, he checked in on us through phone calls and texts providing updates on discounts and next steps. He was persistent but patient. Upon calling him, he had located several discounts and was able to provide vehicle coverage with features my previous insurance company did not include as well as life insurance policy saving at least $120 a month. More importantly, Caleb spoke to me about my family and life as well as his. That personal touch is what sealed the deal!"
We responded:
"Serena, you are the reason we do what we do. Thank you for the kinds works and allowing Caleb to help you and your family out. We appreciate your business and we are here when you need us!"
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Kaylie Enfield

July 2, 2024

5  out of  5
rating by Kaylie Enfield
"I had a great experience working with Hutch at this location! He is very friendly and was incredibly helpful!! He answered any questions we had and was very knowledgeable. We ended up getting better insurance, with more coverage, adding other policies, and still paying less than we were at Progressive! I highly recommend working with him!!"
We responded:
"Kaylie, thank you so much for the great review, Hutch does a great job with our customers! Thank you for your business, we appreciate you! "
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Laurie McAfee

June 21, 2024

5  out of  5
rating by Laurie McAfee
"I recently added a new car to my State Farm policy and it was so easy! One call to Emily Jones and I was ready to go with what I needed! Thanks, Emily and State Farm!"
We responded:
"Laurie, we are thrilled to read your positive review about our office. Making the process easy and hassle-free for our customers is always our goal. Thank you for your kind words and for choosing us for your insurance needs!"
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Alberta Manigault

June 21, 2024

5  out of  5
rating by Alberta Manigault
"My overall experience with Hutch Swafford with state farm is wonderful!! Hutch treated me with care and kindness. I love how he patiently answered all my questions and listen to my concerns. Because of a rate increase Hutch looked into my account to see where I could save money to lower my car insurance rate. He did it! My defensive driving certificate expired over 6 years ago. This course will provide a discount for 3 years and then I can renew it for 3 more years by taking the course again. The best part is that this course is free!! (Hutch, you rock). If you are reading this review I recommend Hutch Swafford with all your insurance needs ( home, life and car), you will not be disappointed and you will receive the quality service that you deserve!!"
We responded:
"Alberta, thank you for your kind words, Hutch does a great job! We are dedicated to providing exceptional service and finding additional savings for our customers. Your positive review is greatly appreciated."
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Sharvie Banks

May 11, 2024

5  out of  5
rating by Sharvie Banks
"I am grateful to Emily for her professionalism, exceptional customer service, and responsiveness. I had an issue with my claim, and the moment I reached out to Emily, she was eager to help. She was empathetic to my feedback, and resolved my issue within a day. She’s truly an asset to Conner’s team and State Farm as a whole!"
We responded:
"Hey Sharvie, we appreciate you taking the time to give us a review, it means a lot to us. Emily is definitely an asset and she does a great job taking care of our customers! Let us know if you have any questions or how we can help in the future. "
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mindy evans

March 18, 2024

5  out of  5
rating by mindy evans
"Tyler was very helpful. I was super stressed out and he made the process very easy and pleasant."
We responded:
"Mindy, thanks for allowing us to help with your insurance needs. Tyler is great with customer and we greatly appreciate your business! We are here to help!"
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Linda Dozier

March 14, 2024

5  out of  5
rating by Linda Dozier
"Tyler Tucker was excellent in walking me through the normally tedious and stressful process of changing insurance companies. He was quick, efficient and personable. And I believe State Farm will be a good choice to protect my home and cars!"
We responded:
"Linda, thank you so much for allowing us to protect your home and auto. Tyler does a great job with our customers and we really appreciate your business! "
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Latonia Darden

February 24, 2024

5  out of  5
rating by Latonia Darden
"I appreciate the time and quick response I received back from Ms. Emily. She was very helpful and informative of what I needed to know about my policy and also letting me know on future discounts I may qualify for. Thank you again Ms. Emily and I look forward to speaking to tou again."
We responded:
"Latonia, thank you for the 5-star review! Welcome to our State Farm family and thank you for allowing us to help with your insurance needs!"
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Francisco Tosta

February 22, 2024

5  out of  5
rating by Francisco Tosta
"Marcus has some of the best customer service qualities you could look for. He was tentative in finding the best possible discounts, he was polite and well spoken. It was almost as if he didn't need me to get me insurance. Deserves a level up on the hierarchy if you ask me or a pay raise would do for the time being"
We responded:
"Thank you Francisco for your business and for the kind words. Marcus is great and enjoys helping customers with their insurance needs. Welcome to our State Farm family!"
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Melissa Thomas

February 8, 2024

5  out of  5
rating by Melissa Thomas
"Marcus was great, he got me a quote for less than other places were offering. And he explained my available discounts in detail. Really went above and beyond to save me money!"
We responded:
"Thank you for your business and for allowing us to serve you. Marcus does a great job with our customers. We are so glad we could get you better protection and save you money! "
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Miranda Maibaum

February 7, 2024

5  out of  5
rating by Miranda Maibaum
"I am really glad we switched our house insurance over with Conner. He is very kind, helpful, and responsive to all my questions anytime I have them. You won't regret making the switch!"
We responded:
"Miranda, thank you for allowing us to serve you and your family, we appreciate your business! "
Profile photo of Kim Hayes

Kim Hayes

February 7, 2024

5  out of  5
rating by Kim Hayes
"Great agency to work with and they are always ready to help customize insuranceto fit clients needs. Conner is friendly and looks out for his customers!"
We responded:
"Thanks Kim we appreciate getting to work you more than you will ever know! Also, thanks for the referral and letting us take care of the people in your life!"
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Earl Mckinney

January 24, 2024

1  out of  5
rating by Earl Mckinney
"Although this was my first insurance experience, as a former employee, I regret to inform you that it was also one of my worst insurance experiences. I wish I could write a glowing recommendation. From my requests for address corrections that were never fulfilled to the payments that were used for canceled policies, they ultimately caused the cancellation of my renters policy on my account. My bill increased dramatically because I was not informed of it, and the "agent" suggested that I pay additional money to restore the status of my renters. Even though I don't dislike Statefarm as a business, this is the worst insurance agent I have ever had the pleasure of working with. Side note since i have a better look into the office than most customers i would recommend any other agent possible.(As of 01-24-2024 the problem has not been resolved regardless of what Conner Minesinger would like you to believe. I am still being told to pay more because a discount that was removed due to the offices error. Just so you guys can understand I am being told to pay $45 dollars more and “theres nothing that can be done”.. Also the so called agency owner also tried to bribe me with a gift card to resolve the issue which is just disrespectful. If you want to go with State Farm please do but PLEASE FIND ANY OTHER OFFICE."
We responded:
"Thank you, Earl, for bringing this to our attention and I am glad we were able to resolve the issue for you. We cannot get better if we don't know what to work on, either in office or through our corporate partners. Thank you for your business, we appreciate you!"
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Brian Collins

December 7, 2023

5  out of  5
rating by Brian Collins
"Emily is awesome! Immediately helped with a last minute request for an update to renter's insurance policy. Sent her an email after 5pm and before 9am the update was done and ready for me to get the keys at 9am. Great service!"
We responded:
"Brian, thanks for taking the time to give our office a 5-star review! Emily is a great asset to our customers, so thank you for allowing us to serve you. We appreciate your business, and we are here for you when you need us. "
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Alexis Harris

November 30, 2023

1  out of  5
rating by Alexis Harris
"Hutch is literally the best! Detail-oriented, patient, kind, and knowledgeable. 10/10 customer service! He makes me happy to be a part of the State Farm family! 11/30/23 Just kidding! Do not go to State Farm if you have a Kia. They will take your money. Turn around and remove your car insurance without notification and leave you hanging. K bye! =)"
We responded:
"Alexis, thanks for taking the time to let others know about your experience. Hutch is great and welcome to our State Farm family!"
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Jeramy Mahfet

November 29, 2023

5  out of  5
rating by Jeramy Mahfet
"Emily was a huge help with our rental property homeowners insurance!"
We responded:
"Jeramy, thank you for taking time to share your experience with our office. Emily does a great job with our customers and we look forward to serving you for years to come. Welcome to our State Farm family!"
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Jason Moser

November 24, 2023

5  out of  5
rating by Jason Moser
"Always a great experience with everyone at this state farm. I reached out late on the Wednesday before Thanksgiving when I needed a new car. Emily worked with my to get immediate coverage and s great rate! She even called to make sure I received all the documents while at the car dealership."
We responded:
"Jason, thanks for allowing us to take care of your auto needs. We are here to serve and appreciate your business! "